Beginner Computer Troubleshooting: Easy Fixes You Can Try First
by Zach’s Computer Services
If your computer’s acting up, try these simple steps before calling support. This guide covers slow systems, Wi-Fi issues, crashes, and more—with no tech experience needed.
🧊 My Computer Is Frozen or Slow
- Restart it – Windows: Start → Power → Restart | Mac: → Restart
- Close extra apps or tabs
- Free up storage with Disk Cleanup (Windows) or Storage view (Mac)
- Run a virus scan using built-in or trusted antivirus
Still lagging? It could be malware or aging hardware. Try our PC & Mac Repair or Virus Removal services.
🌐 I Can’t Connect to the Internet
- Ensure Wi-Fi is turned on (especially on laptops)
- Restart modem/router (unplug for 30 seconds)
- Test another device to see if the issue is network-wide
- Use Ethernet if possible
- Forget and reconnect to the Wi-Fi network
Recurring issues may signal router or setup problems. We offer Network Setup & Support.
⚠️ My Apps Keep Crashing
- Force quit: Ctrl + Shift + Esc (Windows) or Cmd + Option + Esc (Mac)
- Restart your computer
- Check for app or system updates
Still crashing? Let us diagnose it with our repair services.
🐢 It Takes Forever to Start Up
- Disable startup programs (Task Manager or Login Items)
- Clean up disk space
- Run a malware scan
Still slow? An SSD upgrade can help. Ask us about speed upgrades.
🛑 I Deleted a File By Mistake
- Check the Recycle Bin (Windows) or Trash (Mac)
- Use File History or Time Machine if enabled
- Try free tools like Recuva or Disk Drill
Can’t recover it? Our Data Recovery team may be able to retrieve your files safely.
🔐 Weird Pop-Ups or Suspicious Activity?
- Disconnect from Wi-Fi immediately
- Run a full antivirus or anti-malware scan
- Uninstall sketchy apps
- Change your passwords just in case
Unsure if you’re infected? Let us handle it with professional malware removal.
☁️ Want to Avoid These Issues Next Time?
- Cloud Backup & Security to keep your files safe
- 24/7 Tech Support so you’re never stuck
📞 Need Help? We’re Here for You
If you’ve tried the steps above and still need support, we’re ready to help you remotely or in person.
- Phone: 813‑473‑2334
- Email: support@zachscomputerservices.com
- Contact Form: zachscomputerservices.com/contact-us
Serving Apollo Beach, Sun City, Riverview, and Tampa Bay with honest, expert tech support.
