Empowering Tampa Bay with Secure, Reliable IT Solutions
FAQ
Frequently Asked Questions
What types of computer issues do you repair?
We handle a wide range of computer problems including:
- Hardware issues (failing hard drives, bad RAM, damaged motherboards)
- Software troubleshooting (crashes, boot errors, OS repair)
- Performance optimization (slow computers, startup cleanup, upgrades)
- Virus and malware removal
- Network issues (Wi-Fi problems, printer sharing, file access)
Do you repair both PCs and Macs?
Yes, we service:
- Windows PCs and laptops from all major brands (Dell, HP, Lenovo, etc.)
- Apple MacBooks, iMacs, and macOS systems
What are your service charges?
We offer flat-rate pricing, so you always know what you're paying upfront. Diagnostics are completely free, and there are no surprise fees once service begins.
Do you offer a warranty?
Yes. Most hardware repairs come with a 30-day warranty covering both parts and labor. If any issues arise during that time, we’ll fix it at no charge.
Can you recover data from a crashed drive?
Yes, we recover data from:
- Crashed or unbootable drives
- Deleted files and formatted disks
- External USB drives, SD cards, and SSDs
What should I do if my computer won’t turn on?
Try this first:
- Unplug it and hold the power button for 10 seconds
- Try a different power outlet
- Check for any lights or fan activity
If it still won’t start, contact us for diagnostics.
My screen is cracked — can you replace it?
Yes. We replace cracked or damaged screens on most laptops. Turnaround is typically 1–3 days depending on the model and part availability.
