FAQ
Computer Repair Tampa Bay — Frequently Asked Questions
Computer Repair Tampa Bay FAQ with straight answers about computer repair, remote support, pricing, data privacy, and service areas. If you don’t see your question, contact us—we reply fast.
What computer repair and IT services do you offer?
We handle full‑service Computer Repair Tampa Bay needs for Windows PCs and Apple Macs: performance tune‑ups, malware removal, hardware upgrades (SSD/RAM/batteries/screens), Wi‑Fi and printer setup, data recovery, and troubleshooting for Windows and macOS. We also provide small‑business IT support across Tampa Bay and via secure remote sessions.
Do you repair both Windows PCs and Apple Macs?
Yes. We service Windows desktops and laptops from all major brands, plus MacBook and iMac models.
Is remote computer support available and secure?
Yes. With your one‑time permission we connect over an encrypted session that you can watch live. When we’re done, you end the session and access closes. Most software issues are faster to fix remotely than on‑site.
How quickly will you respond?
During business hours we typically reply within about 30 minutes. For urgent issues, call or text 813‑473‑2334 for the fastest response.
How long do computer repairs take?
Most software fixes are same‑day. Hardware repairs that require parts (like a laptop screen or battery) usually take 1–3 business days, depending on model and part availability.
How do you price computer repair?
Diagnostics are free. Common jobs use flat‑rate pricing so you know the cost up front. For everything else, we provide a clear written estimate and only proceed with approval—no surprise add‑ons.
Do repairs include a warranty?
Yes—most hardware repairs include a 30‑day parts and labor warranty. If something related to our repair fails in that window, we’ll take care of it.
Will you see my personal files?
Only when necessary to complete the repair—and with your permission. For business clients, we can work under an NDA on request.
Can you back up my data or securely wipe a drive?
Yes. We can take a backup before risky work (when the drive is healthy) and securely wipe retired drives on request.
Do you fix Windows Update and driver issues?
Yes. We troubleshoot stuck updates and device failures (USB, audio, Bluetooth, webcams), then stabilize and re‑patch Windows so you’re back on a reliable build—without data loss.
Can you fix Microsoft OneDrive sync problems?
Absolutely. We resolve sign‑in loops, Files‑on‑Demand issues, duplicate folders, and “missing” files across devices. Start with our quick tips, then reach out if you still need help: OneDrive guides.
Can you recover data from a failed or crashed drive?
Often, yes. We handle logical recoveries in‑house and can coordinate clean‑room recovery if the drive has a mechanical failure. Get a no‑pressure evaluation →
Windows 10 end of support—what should I do?
Windows 10 reaches end of support on October 14, 2025. We’ll check Windows 11 compatibility, plan upgrades where it makes sense, and migrate files and apps with minimal disruption. Start here: What to do now.
Do you support small businesses (Microsoft 365, device management, backups)?
Yes. We help SMBs with endpoint management, patching, secure configurations, Microsoft 365, and practical IT policies—plus remote monitoring where appropriate. See our IT Knowledge Center for best practices.
What areas do you serve in Tampa Bay?
On‑site service across Tampa Bay: Tampa, St. Petersburg, Clearwater, Brandon, Riverview, Wesley Chapel, Palm Harbor, Dunedin, New Port Richey, Lutz, Oldsmar, Seffner, and Valrico. Remote support is available regardless of location.
What’s the fastest way to get help?
Call or text 813‑473‑2334, or send a message. Prefer calendar invites? Ask and we’ll send a .ics so it lands in Outlook or Google automatically.
Need help now? Call or text 813‑473‑2334 • Email support@zachscomputerservices.com
No results. Try a different term or switch category.
