Last Updated: November 5, 2025
This Privacy Policy describes how Zach’s Computer Services (“we,” “our,” “us”) collects, uses, and protects information obtained through zachscomputerservices.com. This notice applies solely to the information collected by this website and any related communications or forms hosted by Zach’s Computer Services.
1. Information We Collect
We may collect the following types of information:
- Personal information — such as your name, email address, phone number, or business details — when you fill out contact forms, request support, or communicate with us.
- Technical information — such as IP address, browser type, and pages visited, collected automatically through analytics tools to help us improve website performance and security.
- Service data — information provided during IT support sessions, remote connections, or project engagements, which may include device details or configuration data.
We do not collect or store payment card information directly on our website.
2. How We Use Your Information
We use collected data only for purposes related to providing and improving our services, including:
- Responding to service requests, quotes, or inquiries.
- Scheduling and managing IT support or consulting appointments.
- Sending relevant updates, technical alerts, or service announcements.
- Maintaining security, compliance, and operational records.
We do not sell, rent, or trade personal information to third parties.
Information is only shared with trusted vendors or service providers when required to fulfill a request — for example, to process a payment or manage a secure remote support session.
3. Your Choices and Control
You have full control over your personal information. You may contact us at any time to:
- Request a copy of the data we hold about you.
- Correct or update your personal information.
- Request deletion of your data from our systems (unless required by law for compliance or recordkeeping).
- Opt out of future communications such as promotional emails.
To make any of these requests, contact us at support@zachscomputerservices.com or call 813-473-2334.
4. Security
We take data protection seriously.
- All data transmitted through our website uses SSL encryption (HTTPS).
- Sensitive information shared during remote support sessions is protected through secure, time-limited connections and never stored permanently unless explicitly required for service delivery.
- Access to any personally identifiable information (PII) is restricted to authorized personnel only.
- Workstations and servers used in our operations are secured with Microsoft Defender, encryption, and endpoint management solutions consistent with industry best practices.
Despite these precautions, no digital transmission is 100% secure. You acknowledge and accept this inherent risk when communicating with us electronically.
5. Data Retention
We retain client information only as long as necessary to:
- Fulfill the purpose for which it was collected,
- Comply with legal or regulatory obligations, or
- Maintain service history for returning clients.
After that, data is securely deleted or anonymized.
6. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our services, technologies, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Significant changes may also be communicated directly to clients via email.
7. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact:
Zach’s Computer Services
📍 Tampa Bay, FL
📧 support@zachscomputerservices.com
📞 813-473-2334
🌐 https://zachscomputerservices.com